Returns & Refunds

Please choose carefully as we DO NOT offer refunds/exchanges for change of mind. If there is an issue with your purchase, please contact us via e-mail at lullababyaus@gmail.com. 

  • You have 30 days to issue any exchange or refund request from the purchase date. 
  • Items purchased on sale or with a discount can not be refunded.
  • Unfortunately, we cannot accept returns on sale items or gift cards.

Damages and issues 
Photos are taken in natural lighting to best capture the true color of every item but will vary on different devices. Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.